Shipping policy

This policy explains how and when we deliver your Doumea order in the United States.

Last updated: November 11, 2026

At a glance

• Free shipping on every order shipped to the United States
• Tracking number emailed as soon as your order ships
• Delivery: typically 2 to 10 business days after your order

1. Shipping cost

Shipping is free on all orders delivered in the United States, with no minimum purchase. Every package ships with tracking.

2. Where we ship

We ship to all 50 states. We do not ship to P.O. boxes, APO/FPO addresses or U.S. territories.

3. Delivery times

Processing: your order is prepared and handed to the carrier within 1 to 3 business days (Monday to Friday, excluding holidays).

Total time: please allow 2 to 10 business days between your order and delivery, processing included. Remote areas may take a little longer.

4. Tracking your order

Once your order ships, we email you a tracking number and a link to follow your package. You can also use the Track my order page.

5. Delivery

Your rocking chair arrives in a sturdy box, ready to assemble with the included instructions and hardware. Please check the package when it arrives. If it is damaged, take a photo and email us within 48 hours so we can make it right.

6. Questions

Email: bonjour@doumea.com
Phone / WhatsApp: +33 6 07 82 31 92 (Monday to Friday, 9 a.m. to 5 p.m. Paris time)
Address: 20 Rue du Manoir, 58230 Alligny-en-Morvan, Bourgogne, France