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    French Customer Service: 

    Available 7 days a week

    From 9 a.m. to 7 p.m. 

    By email / phone / live chat

    Frequently Asked Questions

    Return policy

    You have 30 days after receipt to change your mind. First, write to us at bonjour@doumea.com with your order number: we will send you the return address. Return shipping costs are at your expense, except for defective, damaged, or non-compliant items.

    Delivery

    Free delivery across the contiguous United States after your order. You will receive an email with your tracking number as soon as your order ships.

    Damaged item

    Damaged or defective item? Contact us with your order number and photos: return shipping is on us, and we’ll offer you a replacement or a refund.

    Delivery

    Free delivery across the contiguous United States after your order. You will receive an email with your tracking number upon shipment.

    Damaged item

    Damaged or defective item? Contact us with your order number and photos: return shipping is on us, and we’ll offer you a replacement or a refund.