Payment methods

Payment on Doumea is 100% secure. Choose the method that suits you when checking out.

Last updated: October 17, 2026

1. Accepted payment methods

• Visa and Mastercard credit and debit cards (including co-badged CB cards)
• Apple Pay and Google Pay (depending on your device)
• PayPal
• Shop Pay
• Shop Pay: payment in 3 installments, subject to approval by Shop Pay
• Bancontact

The available methods will be displayed at checkout.

2. Prices and currency

Prices are in euros, including all taxes. Delivery across the contiguous United States is free, and we do not add any payment fees.

3. Charging

Payment is charged at the time of order. You will then receive a confirmation email. With Shop Pay, installments are debited according to the schedule provided by Shop Pay.

4. Security

Card, Apple Pay, Google Pay, and Shop Pay payments are processed by PCI DSS-certified Shopify Payments, with 3-D Secure authentication when required by your bank. PayPal and Shop Pay process payments made through their services themselves. We never see or store your full bank details.

5. Payment declined

No order is recorded and no payment is charged. Your bank or payment provider can tell you the reason for the decline.

6. Refunds and cancellation

• Refunds are issued to the payment method used (for Shop Pay and PayPal, to your Shop Pay or PayPal account), no later than 14 days after your return request. See Returns and refunds.
• If your order is canceled before shipping, the full amount will be refunded to your original payment method.

Related policies

Shipping · Returns and refunds · General Terms and Conditions of Sale · Privacy Policy · Contact Details

Contact

Doumea
Company address: 20 Rue du Manoir, 58230 Alligny-en-Morvan, Bourgogne, France
Email: bonjour@doumea.com
Phone: +33 6 07 82 31 92
Customer service: Monday to Friday, 9 a.m. to 5 p.m., by email and phone